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  • Golden Gate Bridge
  • Copyright © 2013 West Midlands Police (Flickr)
  • Charles Lindbergh Welcome. San Diego Air and Space Museum Archive. Flickr.
  • 2014-01-19 15.52.31
  • Getting from point A to B on Google Maps
  • Mia Wasikowska stars as Alice in Walt Disney Pictures' Alice in Wonderland (2010)

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Getting from point A to B on Google Maps

What’s A Service, Anyway?

When I first discovered service design in grad school, I didn’t know what I was getting into. To be honest, I didn’t completely understand what “service” was.

At the Fjord office during the SF Design Week studio tours, a friendly and curious UX designer asked me what I meant by “service design.” No Fjordian came to my rescue, but it revealed how niche my work seemed.…

2014-01-19 15.52.31

A Making Break

When I returned from India, I had a slew of scarves, snacks, statues and surprises to share with my friends and family back home. Even though I was dead tired, I was excited to be back and share little bits of joy from India.…

Copyright © 2013 West Midlands Police (Flickr)

Why Bother To Specialize?

I’ve had conversations with a friend of mine about how he feels pigeon-holed. He’s a front-end web developer and it’s a job title that has only taken on a special meaning in the last few years.…

Charles Lindbergh Welcome. San Diego Air and Space Museum Archive. Flickr.

An Ego To Share

Professors have ways of sharing wisdom “nuggets.” Sometimes it’s a clear directive, other times you “suffer” through a lengthy diatribe or it’s an overheard aside mumbled in the middle of some other point.…