• 2014-01-19 15.52.31
  • Getting from point A to B on Google Maps
  • Golden Gate Bridge
  • Copyright © 2013 West Midlands Police (Flickr)



Getting from point A to B on Google Maps

What’s A Service, Anyway?

When I first discovered service design in grad school, I didn’t know what I was getting into. To be honest, I didn’t completely understand what “service” was.

At the Fjord office during the SF Design Week studio tours, a friendly and curious UX designer asked me what I meant by “service design.” No Fjordian came to my rescue, but it revealed how niche my work seemed.…

2014-01-19 15.52.31

A Making Break

When I returned from India, I had a slew of scarves, snacks, statues and surprises to share with my friends and family back home. Even though I was dead tired, I was excited to be back and share little bits of joy from India.…

Copyright © 2013 West Midlands Police (Flickr)

Why Bother To Specialize?

I’ve had conversations with a friend of mine about how he feels pigeon-holed. He’s a front-end web developer and it’s a job title that has only taken on a special meaning in the last few years.…