Recent Blog Posts

Getting from point A to B on Google Maps

What’s A Service, Anyway?

When I met a designer who didn't understand "service design," I did my best to explain it by defining services with a story.

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Golden Gate Bridge

Design in SF: A Language Primer

In the design world, common terms have notoriously different meanings depending on who you talk to. In San Francisco, I've learned that the (new) design dialect here is worth documenting.

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Recent Projects