Portfolio

All IC Work Management Mobile Responsive End-to-End Design Consumer Enterprise

Mobile

Closeup of a mobile phone with the final gifting component mockup.

Gifting for Discovery & Retention

Drove 1.5% increase in AOV ($1.00) and increased percentage of orders reaching gift threshold by 11.0%.

IC Work Mobile Consumer

Mobile phone mockup of the subscription settings screen.

Building Families’ Trust: Self-Service Subscription Cancellation

No impact to revenue and decreased customer support labor hours by 35.0%.

IC Work Mobile Consumer

Phone mockup of the design sprint prototype showing the top of a product detail page.

PDP, Simplified (Team)

Shipped the first features in six weeks, which contributed to a 25% decline in paid search CPAs.

Management Mobile Responsive Consumer

Final mockup of the daily behavior tracking screen on a mobile phone.

Supporting Patients with ADHD: Parent Mobile App

Led to additional long-term client engagements and my design persisted in final app — 5 years later.

IC Work Mobile End-to-End Design Consumer

Final mockup of the opt-in product subscription screen on a mobile phone.

Reinventing Subscriptions (Team)

Increased CSAT for new and existing customers. Successful pivot to opt-in product subscriptions go-to-market approach.

Management Mobile Responsive End-to-End Design Consumer

Closeup of a comic-style, user journey storyboard of the designed service, including a mobile phone wireframe.

Older Adults' Well-being: Service Design & Business Pitch

Pitch approved by CTO of multi-national company for further investment.

IC Work Mobile End-to-End Design Consumer